Greetings Firehouse Bounce family! I wanted to take a moment to thank you all for your business and your loyalty for these last 12 years. When I purchased this company from Brent Parker 10 years ago, I was excited to continue the legacy he created with the founding of Firehouse Bounce. This company has been my passion from the first time I became involved with it. It was almost my second child! I cared for it, encouraged it, always tried to keep it pointing in the right direction and then corrected it when it went off track. I have worked hard and put in many hours and sacrificed so much for this company. The goal was and will continue to be to provide each of you with a quality product, fair pricing and a superior level of customer service .
That said, I could not be more proud to inform you that we will be here when you need us. We will be here on the other side of this terrible thing that was put into motion. We will be here to bring the fun to your events, big or small. But we could not do it and would not be here without the support of our happy customers. When you speak, we listen. That’s why we’re blessed to have such loyal, generous and kind customers.
I truly believe that this too shall pass. We are all Americans, one people, one race. The human race. I believe that if we can offer to help each other, extend a sympathetic ear and practice selflessness during the most trying time of my lifetime, we will come out of this stronger, more resilient and more united. Until then, be kind, be gentle, be considerate, be thoughtful and most of all be loving.
Firehouse Bounce loves our customers and offers our thoughts for you and your families. We cannot wait to serve you again soon.
At Firehouse Bounce, you set up the party…we’ll bring the fun!
All my best,
Luis Castillo III
Firehouse Bounce